The Challenge
Identity verification, without the paperwork
Insurance relies on trusted information.
Yet applications, policy changes and claims can require customers to repeatedly enter personal information and provide documents to prove who they are.
Veritage helps make that process simpler.
Accept trusted information from digital identity wallets, verify customers using physical documents when needed, and introduce additional checks when the interaction requires greater assurance.
The result is less friction for your customers and greater confidence for your business.
Make every stage simpler
Digital Wallet Gateway
Every Wallet.
One Integration.
Verify trusted identity credentials from EUDI, Apple, Google and other digital wallets. Stop photographing credentials that can now prove themselves.
One integration. Multiple wallet ecosystems.
Veritage Relyance gives insurers a single API for connecting with multiple supported wallet ecosystems.
Instead of building separate integrations as new wallets and credential ecosystems emerge, your services integrate once with Relyance.
Customers can choose a supported wallet, review the information being requested and share the relevant verified credentials.
Document ID Verification
Trusted Capture.
Trusted Identity.
Deepfakes have changed identity verification. DocuLens establishes not just whether identity evidence looks real, but whether you can trust how it got there.
No wallet? No problem.
Veritage DocuLens gives customers a straightforward way to establish their identity using supported documents when an appropriate digital credential is not available.
This means you can introduce wallet-based identity while maintaining a familiar alternative for customers who need it.
Know Your Customer.
Keep Knowing.
Know who you are dealing with
Veritage Ringfence provides KYC, AML, customer due diligence, risk and compliance capabilities that can be incorporated into the customer journey when required.
This helps you build the appropriate level of trust around the interaction without applying unnecessary checks to every customer.
Streamlining The Insurance Industry
From application to claim
Identity is not a single moment in the insurance relationship. The information required when someone applies for a policy may be different from what is needed when they update an account or make a claim.
- Applications
Allow customers to provide verified information during the application journey, reducing repetitive form filling.
- Customer onboarding
Establish identity using digital credentials or supported physical documents.
- Policy servicing
Verify customers when sensitive information changes or higher assurance is required.
- Claims
Give customers a simple way to establish their identity during the claims process.
- Account recovery
Introduce stronger verification when customers need to regain access to their account.
- Returning customers
Allow trusted information to be reused rather than asking customers to start the verification process again.